Privacy Policy

Hot Chocolate Studio ("we") respects your privacy. This policy explains what we collect and how we use it when you use our website or services.

1. What we collect

• Contact details you give us — name, email, phone/WhatsApp — when you enrol, enquire, subscribe or contact us.
• Project information — briefs, references and files you send for production work.
• Payment information — processed securely by our payment provider; we do not store your card details.
• Usage data — basic, anonymised analytics about how the site is used.

2. How we use it

• To deliver your course, session or production project.
• To respond to enquiries and send booking or payment details.
• To send occasional updates if you subscribe (you can opt out anytime).
• To improve our website and services.

3. Who we share it with

We share data only with the service providers that make our business run — our payment provider (to take payments), our form/email provider (to receive your messages), and our analytics provider. We never sell your data.

4. Cookies & analytics

We use minimal analytics to understand site usage. You can block cookies in your browser; the site still works.

5. Data retention & security

We keep your information only as long as needed for the purposes above or as required by law, and we take reasonable measures to protect it.

6. Your rights

You can ask us to access, correct or delete your personal information at any time by emailing stenfer@hotchocolate.studio.

7. Changes & contact

We may update this policy; the latest version lives on this page. Questions? Email us or visit our contact page.